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In this way, he: Promotes excellent interaction with customers/users (98% qualification). Allows 24/7 and immediate customer service. Optimizes processing costs . Leads to a greater employee experience through answers to complex questions. 4. IADVIZE Chatbot This solution, also French, is also used by large companies: OuiSNCF, Cdiscount, l'Oréal, Samsung... An omnichannel and unified experience , to give visitors a premium, rich and transversal messaging experience seamlessly through their preferred channel.
This avoids imposing on them a tool that they do not like Phone Number Data or do not use frequently. Expertise and authenticity : the tool connects visitors to the best advisors thanks to perfect orchestration (product experts, salespeople connected in stores, after-sales service advisors or chatbots equipped with AI respond to customers at each stage of the process). course). Scalability in order to follow the evolution of the business by taking advantage of the best of humans and AI.
5. INTERCOM Chatbot Intercom is the partner of digital giants like Amazon, Facebook, IBM, or Microsoft among 25,000 other companies. This tool focuses on the power of conversation with customers: This chatbot is a marketing tool to increase conversion rate and sales. To do this, it personalizes greeting messages for each customer, automates the transfer of messages and makes appointments. It is also a customer engagement tool through personalized messages and guided product tours.
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